Business Phone System Features
Our Cloud VoIP Phone System service has a huge range of features and is constantly growing to meet our customers business and office VoIP phone system needs.
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VoIP Phone System
Music On Hold
Make sure your business sounds the best with our hosted VoIP music on-hold features.
Video Conferencing
Use our video conferencing solution to connect with your team wherever they are in the world.
Phone Number Transfers
Transfer in your existing phone numbers to benefit from our low call rates.
User Extension Management
Easily manage your users and extensions from your online dashboard.
Business SMS
Send text messages to your clients, customers and colleagues from your business phone number.
Your Device, Your Way
Windows, Mac and Linux Apps
Free VoIP calling app for Windows, MacOS and Linux operating systems.
Use Any Hardware
Use the VoIP phone or hardware that you want to with our VoIP phone system.
Video Calls
Conduct video calls no matter your location, without the need for complicated hardware.
Fax To Email
Receive and send email to fax in conjunction with your own business VoIP phone number.
Call Handling
Call Forwarding
Route inbound calls to multiple destinations, features and extensions with smart call routing.
Time Of Day Routing
Extensive Time Diary routing features allow you to route calls based on the time of day and day of the week.
Dial By Extension
Allow your callers to get straight through to the extension they want with Dial By Extension.
Wallboard Statistics
View your most important business call statistics with custom office Wallboards.
Call Management
Call Recording
Listen, Whisper and Join calls. Improve your employee training with our Call Monitor feature.
Staff Presence Indication (BLF)
Easily see the status of your team with Busy Lamp Field (BLF) indicators.
Conference Bridges
Hold conference calls in virtual meeting rooms and enable callers to participate via unique PIN access.
Call Monitoring
Listen, Whisper and Join calls. Improve your employee training with our Call Monitor feature.
Voicemail Transcription
Receive your voicemail messages in text form, direct to your email inbox.
Alternative Caller ID
Present as phone numbers that aren't yet transferred to us and benefit from our low call rates.
Call Parking
Free up your phone lines by parking calls and give your customers a comfortable, enjoyable caller experience.
Integration
Full API Access
Use our VoIP API to create a custom solution powered by our versatile VoIP service.
Hardware Provisioning
Pre-configure your VoIP phone handsets so they're ready to use straight out of the box
Click to Dial (Chrome, Firefox)
Automatically dial phone numbers with just a single click.
Roles and Permissions
Secure access control over your business phone system with member roles and granular permissions for your team.
Webhook Notifications
Receive real-time event notifications relating to your hosted VoIP service via your website or app.
Phone Book Manager (Office 365, Google Contacts, Phones and Apps)
Easily create and import phone book contacts directly to your VoIP phones and apps.
Text To Speech
Easily create audio for voicemail greetings, call routes, voice prompts and more using our text to speech feature.
CRM Integration (Zoho, Hubspot, Pipedrive & more)
Integrate your favourite CRMs and apps including Zoho, Hubspot and Pipedrive with your business phone system.
Reseller Features
Choice of Payment Models
Let Yay.com collect your funds generically or collect yourselves.