Business Phone System Features
Our Cloud VoIP Phone System service has a huge range of features and is constantly growing to meet our customers business and office VoIP phone system needs.
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VoIP Phone System
Music On Hold
Make sure your business sounds the best with our hosted VoIP music on-hold features.
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Video Conferencing
Use our video conferencing solution to connect with your team wherever they are in the world.
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Phone Number Transfers
Transfer in your existing phone numbers to benefit from our low call rates.
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User Extension Management
Easily manage your users and extensions from your online dashboard.
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Business SMS
Send text messages to your clients, customers and colleagues from your business phone number.
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Your Device, Your Way
Windows, Mac and Linux Apps
Free VoIP calling app for Windows, MacOS and Linux operating systems.
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Use Any Hardware
Use the VoIP phone or hardware that you want to with our VoIP phone system.
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Video Calls
Conduct video calls no matter your location, without the need for complicated hardware.
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Fax To Email
Receive and send email to fax in conjunction with your own business VoIP phone number.
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Call Handling
Call Forwarding
Route inbound calls to multiple destinations, features and extensions with smart call routing.
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Time Of Day Routing
Extensive Time Diary routing features allow you to route calls based on the time of day and day of the week.
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Dial By Extension
Allow your callers to get straight through to the extension they want with Dial By Extension.
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Wallboard Statistics
View your most important business call statistics with custom office Wallboards.
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Call Management
Call Recording
Listen, Whisper and Join calls. Improve your employee training with our Call Monitor feature.
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Staff Presence Indication (BLF)
Easily see the status of your team with Busy Lamp Field (BLF) indicators.
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Conference Bridges
Hold conference calls in virtual meeting rooms and enable callers to participate via unique PIN access.
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Call Monitoring
Listen, Whisper and Join calls. Improve your employee training with our Call Monitor feature.
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Voicemail Transcription
Receive your voicemail messages in text form, direct to your email inbox.
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Alternative Caller ID
Present as phone numbers that aren't yet transferred to us and benefit from our low call rates.
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Call Parking
Free up your phone lines by parking calls and give your customers a comfortable, enjoyable caller experience.
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Integration
Full API Access
Use our VoIP API to create a custom solution powered by our versatile VoIP service.
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Hardware Provisioning
Pre-configure your VoIP phone handsets so they're ready to use straight out of the box
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Click to Dial (Chrome, Firefox)
Automatically dial phone numbers with just a single click.
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Roles and Permissions
Secure access control over your business phone system with member roles and granular permissions for your team.
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Webhook Notifications
Receive real-time event notifications relating to your hosted VoIP service via your website or app.
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Phone Book Manager (Office 365, Google Contacts, Phones and Apps)
Easily create and import phone book contacts directly to your VoIP phones and apps.
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Text To Speech
Easily create audio for voicemail greetings, call routes, voice prompts and more using our text to speech feature.
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CRM Integration (Zoho, Hubspot, Pipedrive & more)
Integrate your favourite CRMs and apps including Zoho, Hubspot and Pipedrive with your business phone system.
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Reseller Features
Choice of Payment Models
Let Yay.com collect your funds generically or collect yourselves.
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