Firstly, you'll need your IP address. You can find this by going to your phone's menu, and going to Status > Network Status. This should show your phone's IPv4 Address. Type this into your preferred browser's URL bar, and you'll be taken to your phone's settings!
The default username and password of your phone should be "admin" and "admin".
To set up your VoIP account on your phone you will need your SIP User <your_SIP_username>, <your_SIP_password> and host "talk.yay.com".
This information can be found in your dashboard under Users
If you need any further help today, please don't hesitate to contact our friendly support team on 0330 122 6000!