Start by unboxing your phones, inserting the batteries and putting the phones onto the base docks. We recommend they are charged fully before first use. The base station will then need to be plugged into a power source and your router/network port:
Once the handset is registered to the base, you'll then be able to find out the IP address of your base:
If you cannot find the IP address on the phone, you can download one of the below applications to run a scan of all devices on your network-
Advanced IP Scanner for Windows
LanScan for Mac
Once logged in, you'll see the above page.
From here, head to Profiles > Profile 1 > General Settings.
You will then need to enter talk.yay.com into the SIP server field.
Once you have done that, click DECT > SIP Account Settings and assign the accounts you'd like to use to the handsets.
After this, you will need to head to DECT > SIP Account settings and enter the SIP Username & Password.
To tell if you're registered with yay.com, head back to the Users page, you'll see the phone symbol will be green if correctly registered! If not, make sure all your SIP user details are entered correctly, as well as the SIP server.
If you need any further help today, please don't hesitate to contact our friendly support team on 0330 122 6000 or by email!