You have 3 options to hear your messages:

1. Directly from your device by dialling the Mailbox extension. If you are unsure of the extension, you can check this on the mailboxes page

2. Directly from your Dashboard by selecting the Mailbox name & pressing the blue play arrow on the mailbox messages page

3. By clicking the link in your email notification. You can set this up by going to the mailboxes page, then clicking the pencil to edit your mailbox. This option will also allow you to set the Beta option to have your messages transcribed in the email too.