Type the name of your contact, or colleague's extension in the search bar from anywhere in the app.  If you already have a chat, go to the Message tab.  Then press the blue chat icon.

Step 2: Begin Your Conversation

Type your message in the form at the bottom of the page.

If you need any further help today, please don't hesitate to contact our friendly support team on 0330 122 6000 or by email!