You can enable call recording for your user in the dashboard (See our call Recording FAQ) or you can enable it on the Yay.com apps!
On the app you just need to go to "More" in the bottom right and then "Settings" and then enter the "Calls" section where you will find the "Record Calls" setting.
**Please note this will turn on call recording for the user, which means any other devices registered to this user will also have call recording enabled!**
If you need any further help today, please don't hesitate to contact our friendly support team on 0330 122 6000 or by email!