Loading

Error Sorry

Cart Total

$0.00

  • Your shopping cart is empty

Checkout

Delete everything ?

Yay.com Featured in Federation of Small Businesses Magazine

Yay.com Featured in Federation of Small Businesses Magazine

|

3 min read

Blog Articles

Quick Summary

The Yay.com VoIP phone system platform has been featured in the Federation of Small Businesses magazine First Voice. Find out what existing customers think of us here.

Federation of Small Businesses: Overcoming Covid-19

Yay.com is pleased to have been featured on the inside cover of this month’s edition of the Federation of Small Businesses' (FSB) magazine First Voice. This month’s edition is all about how your business can adapt to and overcome the challenges posed by Covid-19 and come out the other side a stronger, more resilient business.

The issue is chock-full of helpful, sensitive and actionable advice for small businesses, covering wide-ranging topics from employee mental health strategies to incorporate into your employee health and safety and wellness schemes, to the five productivity apps most likely to enable your business while employees continue to work remotely.

If you’re a small business owner or are self-employed, we strongly recommend joining the FSB. To be part of such a supportive and influential organisation, especially in trying times such as these, will only arm you with additional resources and a wider network on which to lean when times get tough.

The FSB’s First Voice magazine is available on subscription for just £42 per annum. For details, contact the FSB publications manager James Connor at james.connor@fsb.org.uk.

Coronavirus Aid

Yay.com continues to support its customers in the transition out of the coronavirus lockdown. During the lockdown, we offered a respite period for customers who were forced to put business on hold, allowing them to ramp up and down their use of their VoIP phone system, and the costs associated, as fluctuations in business dictated.

Moreover, we’ve offered our service pro bono for charities and support groups working to shield and provide for the nation’s most vulnerable during the coronavirus lockdown, including NHS-PPE who provided full-face visors and similar PPE equipment to essential frontline workers when there was a national shortage.

What Our Customers Think

Being in business isn’t just about the financial bottom line. It’s about the emotional bottom line too. At Yay.com, we know that providing a service that helps businesses large and small do their jobs more effectively while providing a human touch is what’s most important. That’s why we put so much emphasis on providing truly excellent support for our customers, no matter the nature of their enquiry or the severity of the difficulties they are facing.

But you don’t have to take our word for it. We are pleased to report that, at the time of writing, we have a 4.97-star average rating from a total of 1,293 reviews. See what our customers have to say about us in their own words by checking out our customer reviews.

If you’re an existing Yay.com customer and are happy with the service we provide, or if you ran a support group or charity during the most troublesome period of the Coronavirus outbreak and feel we offered you valuable support, we would love your feedback. Just head to reviews.io and you’ll be able to leave a rating or a full review at your leisure.

Yay.com Featured in Federation of Small Businesses Magazine

In this Category

See More
Is VoIP Suitable for Large Businesses?
Is VoIP Suitable for Large Businesses?

VoIP is incredibly well suited to being the phone system for businesses of all sizes. Large businesses in particular can benefit from great scalability, bulk-deployment options and more.

Revised August 21 2024 | 8 min

The differences between VoIP and PSTN - what’s best for your business?
The differences between VoIP and PSTN - what’s best for your business?

Examining the differences between VoIP and PSTN communications solutions and VoIP benefits.

Posted July 16 2024 | 5 min

What Will Happen To Landlines In 2027?
What Will Happen To Landlines In 2027?

Get your business up to speed before the PSTN and ISDN switch off in 2027 (formerly 2025). Discover what digital VoIP technologies will mean for business landlines in the future.

Revised July 15 2024 | 6 min

Global Learnings For The PSTN Switch Off
Global Learnings For The PSTN Switch Off

With the upcoming switch from PSTN to VoIP, we look at what processes other countries have taken when they decided to migrate their own copper line networks.

Posted August 1 2023 | 6 min

VoIP Apps vs VoIP Desk Phones
VoIP Apps vs VoIP Desk Phones

VoIP apps or VoIP desk phones, which is better and why? We discuss how VoIP desk phones could be obsolete with the availability of greater and more powerful VoIP apps .

Revised November 2 2022 | 7 min

13 VoIP Benefits: Why Businesses Should Use VoIP
13 VoIP Benefits: Why Businesses Should Use VoIP

Cloud VoIP phone systems offer key advantages for businesses. Here are 13 of VoIP's key benefits that have helped to drive the adoption of business VoIP.

Revised May 10 2022 | 12 min

Your Questions About Hosted VoIP Answered
Your Questions About Hosted VoIP Answered

How cost-effective is VoIP? Is VoIP secure? How fast does my Internet need to be? We answer these questions and more.

Posted January 11 2022 | 5 min

Will a VoIP Phone System Work Without the Internet?
Will a VoIP Phone System Work Without the Internet?

VoIP won't work without the internet, but that doesn't mean you need a wired broadband connection. A supplemental mobile cellular data network (4G, 5G, LTE) can make VoIP calls possible even if broadband is unavailable.

Posted January 11 2022 | 5 min

How to Automate Aspects of Your Customer Service
How to Automate Aspects of Your Customer Service

Offer great customer service, but do so efficiently. Automate aspects of your phone system and provide self-service information to free staff resources.

Posted September 24 2021 | 4 min

What is Call Recording? How Does it Work?
What is Call Recording? How Does it Work?

Call recording is a feature of good VoIP phone systems that allows customers to record their business calls, then playback and download them.

Posted September 17 2021 | 6 min

Build Your Ideal Business Phone System Effortlessly With Yay.com
Build Your Ideal Business Phone System Effortlessly With Yay.com

Large corporations have requirements that surpass the capabilities of most phone systems. With Yay.com build your ideal business phone system effortlessly.

Revised August 25 2021 | 5 min

Customer Interactions: 5 Ways Your VoIP Phone System Can Help
Customer Interactions: 5 Ways Your VoIP Phone System Can Help

A good business phone system will help you run day-to-day operations more efficiently and effectively. Here are 5 ways yours can improve customer satisfaction.

Posted August 19 2021 | 4 min

6 Phone System Hacks to Boost Office Productivity
6 Phone System Hacks to Boost Office Productivity

Features like call parking and shortcodes can boost the efficiency of your business phone system, saving your teams time.

Posted August 18 2021 | 6 min

What Is VoIP QoS?
What Is VoIP QoS?

Learn what VoIP 'QoS' or Quality of Service is and why your business network needs it configured for the best VoIP experience.

Posted March 9 2021 | 3 min

VoIP Headsets: Before You Buy
VoIP Headsets: Before You Buy

Before you buy a set of VoIP headsets, it helps to be informed as to what's out there. We break down the key considerations before purchasing your wired or wireless VoIP headsets.

Posted February 19 2021 | 7 min

Free VoIP Trial: Try Our VoIP Phone System
Free VoIP Trial: Try Our VoIP Phone System

With Yay.com's free VoIP trial you can try business VoIP for free for fourteen days - no credit card required. Enjoy all of our powerful business phone system features at no cost.

Posted December 3 2020 | 4 min

How To Set Up VoIP At Home
How To Set Up VoIP At Home

Business VoIP makes it possible to work from anywhere. We'll get you up and running for working from home, no matter whether you prefer VoIP desk phones or VoIP apps.

Posted November 12 2020 | 3 min

What is Hosted PBX?
What is Hosted PBX?

Hosted PBX and hardware PBX, what is the difference and what are the advantages of the former?

Revised October 30 2020 | 5 min

Highly Rated VoIP Provider
Highly Rated VoIP Provider

When looking for a new VoIP provider, it can be hard to separate the wheat from the chaff. To help you in your search, here's what our customers say about Yay.com's VoIP phone system.

Posted October 28 2020 | 4 min

Article By

Alex - Content Manager at Yay.com

Alex

Content Manager at Yay.com

ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service
ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service